“Did a great job, felt like I knew the shop guys all my life. Bunch of good guys who seemed very knowledgeable.”
What we handle on a yard
More than most fleets expect. Scheduled maintenance is the backbone of it, the full service described on our preventive maintenance page, done where your units already sit. From there it extends into most of what a working fleet needs week to week.
Brake work, including adjustments, chambers, slack adjusters, and wheel end relines where the site allows. Air system leak testing and line repair. Tire service. Lighting and wiring repair. Sensor and connector work. Batteries, cables, and charging system problems. Aftertreatment diagnosis and the DEF system work that goes with it. Filter and fluid service. Trailer work, including brakes, lights, and the air lines that get dragged through gravel for a living.
Diagnosis travels well too, which is the part fleets underuse. A technician with time and the truck in front of them can tell you what is actually wrong without the unit ever leaving your property. Sometimes the answer is a repair done on the spot. Sometimes it is a decision you now get to make on your schedule instead of somebody else's.
Our trucks carry the common wear items and the tooling a road fix actually takes, which is the difference between a technician who diagnoses your problem and one who fixes it the same afternoon. Not everything can ride on a service truck, and we will tell you when a part has to be ordered rather than letting you find out at the end of the day.
What still belongs in the shop
Some work does not get better because you did it in a parking lot. We would rather tell you that up front than discover it halfway through.
Anything needing a lift for an extended period, internal engine work, transmission and clutch replacement, compressor replacement, and any repair where the truck has to come apart further than a yard can safely support belongs in Greer. Weather is a real factor too. There is work we will not do well outdoors in February, and doing it badly to avoid a tow is not a favor to anyone.
The advantage of running both is that the handoff is not a handoff. A technician who found the problem on your yard is not writing a description of it for a stranger. The unit arrives in Greer with the diagnosis already done and the parts already coming.
Two ways this works
On call across the Upstate. You call, a real technician answers, and a truck is dispatched to your location. This is the model for fleets that need help when something comes up rather than on a fixed schedule. On call means exactly that: a technician, not a dispatch queue, and you will know who is coming and where they are working before you hang up. If a unit is down on the road rather than on your property, that is roadside assistance and it works a little differently.
A dedicated technician on your yard. For fleets with enough consistent work, we place a technician on your site rather than sending one out per call. That is the model we run for national carriers across the Southeast, and it scales down to one yard. Roughly a day of work on your property justifies a scheduled visit. A full week of work, consistently, justifies a dedicated technician. On-yard work runs during business hours.
One more thing worth saying about the split: it is not permanent. Plenty of fleets start with us on the yard for scheduled work and keep an existing relationship for heavy repairs, and that is a fine place to be. What tends to happen over time is that the deferred items found on the yard follow the technician who found them, because the diagnosis is already done and nobody wants to explain it twice.
What the drive to a shop actually costs you
Fleets underestimate this because it never lands on a repair order.
A truck going to a shop for a two hour job is rarely gone for two hours. There is the trip out, the wait, the trip back, and a driver who spent a shift on none of the work you are paying them for. On a single unit it is an annoyance. Across twenty units on a maintenance cycle it is a meaningful number of shifts a year spent moving trucks between parking lots.
There is a second cost that is harder to see. When getting a truck looked at is inconvenient, small problems do not get looked at. The wet seal, the marginal brake, the connector that has started acting up: they all wait, because none of them is worth the trip. Then they stop waiting. Removing the trip is what keeps those from becoming the reason a unit is on a shoulder.
How a call actually goes
You tell us what the truck is doing, where it is, and whether it is loaded. We tell you what we think it is, whether it is something we can handle on your yard, and who is coming.
If it turns out to be bigger than a yard job, you hear that before a technician spends a day proving it, not after. And if we get there and find something different than what was described on the phone, you get called with what we found before the work changes. Nobody likes surprises less than the person who has to explain them to their own customer.




